Refund policy

We appreciate your interest in our custom made apparel/product services. At Ridge Prints & Graphics, we strive to provide high-quality products tailored to your specifications. As part of our commitment to delivering exceptional service and personalized items, we want to ensure clarity regarding our policies, including returns.

Please note that due to the unique nature of custom made apparel/products, we do not accept returns or exchanges once the production process has begun. This policy is in place to protect both the integrity of our craftsmanship and the personalized nature of your garment and/or item.

Before placing your order, we kindly ask you to review all details, including sizing, color choices, design specifications, and any other customization options carefully. We encourage you to reach out to our customer service team if you have any questions or need assistance in making your selections.

In the rare event that there is a defect in workmanship or a mistake on our part, please contact us within 7 days of receiving your order, and we will work with you to address the issue promptly.

We understand that each customer's needs are unique, and we are dedicated to ensuring your satisfaction with every purchase. Thank you for choosing Ridge Prints and Graphics for your custom apparel needs.